Frequently asked questions

We manufacture one product, done well: native tapioca (cassava) starch. It is offered in food grade (SO₂ ≤ 10 ppm or ≤ 30 ppm) and industrial grade (SO₂ ≤ 100 ppm), packed in 30 kg bags or 500 / 850 kg jumbo bags (FIBC). We do not produce modified starches.

Native tapioca starch is extracted from cassava roots without chemical modification, keeping its natural properties. Modified starch is chemically or physically altered for functions such as heat or acid stability. TQ Industry Starch currently produces native tapioca starch only.

Food manufacturers use our food-grade starch in noodles, sauces, snacks, bakery, and thickening systems. Industrial-grade starch serves paper (surface sizing and coating), textiles (warp sizing), adhesives (plywood, corrugated board), and other industrial uses.

Yes. Tapioca starch and cassava starch are two names for the same product: starch extracted from the cassava root (Manihot esculenta). "Tapioca starch" is the more common trade name in Asia, while "cassava starch" is widely used in Africa and the Americas. In Thai it is called แป้งมันสำปะหลัง. TQ Industry Starch manufactures native (unmodified) tapioca starch in Sa Kaeo, Thailand.

In most B2B trade they refer to the same product — refined starch extracted from cassava roots — and the names are used interchangeably. Note that tapioca starch/flour is pure starch and is different from "cassava flour", which is made by grinding the whole dried root and retains fibre. TQ Industry Starch supplies refined native tapioca starch in food and industrial grades.

Native tapioca starch is starch extracted from fresh cassava roots by washing, rasping, separating, and drying — with no chemical modification. It is naturally gluten-free, neutral in taste, high in paste viscosity and clarity, and is used in noodles, snacks, bakery, sauces, paper, textiles, and adhesives. TQ Industry Starch produces native tapioca starch only, under an FSSC 22000-certified food safety system.

We publish our SO₂ grades (≤ 10 / ≤ 30 ppm food grade, ≤ 100 ppm industrial grade) and packaging options. Detailed specification values — moisture, viscosity, pH, whiteness, ash, fineness — are available on request: send us your application and target spec through the inquiry form and our team will respond with the relevant datasheet.

Our factory in Sa Kaeo, Thailand produces native tapioca starch at approximately 150 MT/day.

Our factory is at 234 Mu. 9, Ta Phraya Sub-district, Ta Phraya District, Sa Kaeo 27180, Thailand — in Thailand's eastern cassava belt, close to our farming supply base.

Yes. TQ Industry Starch is a member of the Thai Tapioca Starch Association (TTSA), the industry body of Thai tapioca starch manufacturers. Our Managing Director, Mr. Praphon Sinsadok, also serves as Deputy Secretary General of the association.

Minimum order quantity depends on the grade, packaging, and destination. Send us your requirement and destination through the inquiry form and our export team will confirm the MOQ together with a precise quotation.

Lead times depend on order size, packaging, and destination. We confirm a concrete production and shipping schedule with every quotation, so you know the timeline before you commit.

Export terms and payment terms are agreed per order. Tell us your destination port and preferred terms in the inquiry form, and our export team will confirm what we can offer for your market.

Yes. Choose "Request a sample" in our inquiry form and tell us your grade (SO₂ level), application, and delivery address — our export team will confirm the sample arrangement with you directly.

Send your requirement through our inquiry form — product grade (food or industrial), volume, destination port, and packaging (30 kg bags or 500/850 kg FIBC). Our export team replies within 1–2 business days with a quotation tailored to your destination, and samples are available on request. We supply manufacturers and importers worldwide.

We pack in 30 kg bags and in 500 kg or 850 kg jumbo bags (FIBC). Food-grade product is packed in plastic packaging under our FSSC 22000 system. If you need a different format, ask our team through the inquiry form.

We ship to buyers worldwide. Export routing and port of loading are arranged per order — share your destination in the inquiry form and we will confirm the logistics plan with your quotation.

Container loading depends on the bag format (30 kg bags or 500 / 850 kg FIBC) and destination weight regulations. We advise the optimal loading plan for your route with every quotation.

We hold FSSC 22000, ISO 22000:2018, HACCP, GHP, and Halal certification — independently audited by SGS. Full certificates with all details are available on request.

Submit our online inquiry form with your product, grade, quantity, destination, and preferred terms, and we will respond promptly. You can also reach us by email, phone, LINE, or WeChat — all contact channels are on our Contact page.